Category: Process Stability

Categories
How to Eliminate Repair Plan Errors
Process Stability

How to Eliminate Repair Plan Errors

Poor repair planning is a leading cause of most operational chaos. When you miss damage and operations on your estimate, it can cost you and your business in many ways.

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Process Stability

Bust that Bottleneck!

I believe that if shop owners really knew the financial impact of their body shop’s bottlenecks, most would quickly become a student of the Theory of Constraints (TOC).

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The Journey to Operational Excellence
Process Stability

The Journey to Operational Excellence

One of the commonalities between most collision repair shops is chaos. I believe many shop owners have become complacent with chaos, chalking it up as a “normal” part of the industry.

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Smart, Simple Scheduling
Process Stability

Smart, Simple Scheduling

For collision shops that want to improve cycle time and decrease unnecessary work-in-process (WIP), scheduling is a necessity. However, I also believe far too many shops over-complicate scheduling, spending hours trying to predict the future using unstable labor hours.

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Problems Are Opportunities!
Leadership

Problems Are Opportunities!

There are many commonalities between the homeless living on Skid Row, the mediocre, and the successful. Each may have received a low or high-degree of education.

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