Category: Process Stability
In Part 1 of the Power of SOPs, I wrote about how business owners and managers can – and should – use standard operating procedures to build a systems-driven business that prevents the business from running them.
If you want your company’s leaders and managers to transform the organization for the better, create efficiencies, increase employee engagement and inspire them, and then invest in leadership skills training.
For collision shops that want to improve cycle time and decrease unnecessary work-in-process (WIP), scheduling is a necessity. However, I also believe far too many shops over-complicate scheduling, spending hours trying to predict the future using unstable labor hours.