Category: Process Stability

Categories
The Quest for Speed
Business Skills

The Quest for Speed

I really can’t think of many industries whose people work as hard as our friends in the collision repair industry. When I spend time in shops discussing the “values” they find most important in life, hard work is nearly always on top of the list.

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Working Hard On the Right Things
Business Skills

Working Hard On the Right Things

I really can’t think of many industries whose people work as hard as our friends in the collision repair industry. When I spend time in shops discussing the “values” they find most important in life, hard work is nearly always on top of the list.

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Managing the Paint Booth as a Constraint Resource
Process Stability

Managing the Paint Booth as a Constraint Resource

In many but not all collision centers, the paint shop or specifically the paint booth is the constraint or “bottleneck” of the system. In other words, since nearly every repair job has to flow through this resource, it can easily become backed up with excess inventory (jobs waiting in line to get painted.)

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Playing to Win
Leadership

Playing to Win

For many in the collision repair industry, last year was a pretty good year. A majority of my clients experienced positive growth over the previous year and are expecting the same for the upcoming year.

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A Better Way to Measure Cycle Time
Process Stability

A Better Way to Measure Cycle Time

For those of you that are using your management system to measure your cycle time, congratulations! Too often, collision repair shops don’t measure their shop’s cycle time performance, instead allowing our insurance partners to measure it for us with questionable reliability.

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Mastering Implementation
Leadership

Mastering Implementation

Has this ever happened to you? You have just returned from an amazing workshop that gave you a great idea on some new lean concept.

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Is it a Delivery List or a Wish List?
Leadership

Is it a Delivery List or a Wish List?

If you are anything like me you are probably wondering, “WOW, where has this year gone already!?”It’s amazing how quickly time can slip by and then you realize you haven’t really made the progress on the goals you have set for yourself or worse yet haven’t set aside the time to create goals in the first place.

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Putting First Things First

If you are anything like me you are probably wondering, “WOW, where has this year gone already!?”It’s amazing how quickly time can slip by and then you realize you haven’t really made the progress on the goals you have set for yourself or worse yet haven’t set aside the time to create goals in the first place.

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Competing with MSO Consolidation

In the collision repair business, cycle time has become more important than ever. Cycle time is a key performance indicator that affects customer service, profitability, and length of rental. Understanding Little’s Law will give you the knowledge needed to make significant cycle time improvements.

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