Tag: continuous improvement
In Part 1 of the Power of SOPs, I wrote about how business owners and managers can – and should – use standard operating procedures to build a systems-driven business that prevents the business from running them.
For collision shops that want to improve cycle time and decrease unnecessary work-in-process (WIP), scheduling is a necessity. However, I also believe far too many shops over-complicate scheduling, spending hours trying to predict the future using unstable labor hours.
I have now traveled and met with shop owners around the globe and, while differences exist, we are more alike than we are different.