Tag: continuous improvement

Categories
What Body Shops REALLY Need
Business Skills

What Body Shops REALLY Need

With 2021 finally on the horizon, we all have an opportunity to return to, what I hope is, a “new normal.” For far too many business owners, the old normal was actually, kind of, well… mediocre.

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5 Numbers You Need to Know Every Day
Financial Health

5 Numbers You Need to Know Every Day

During a time of economic uncertainty, it is more important than ever for small business owners to understand their financial key performance indicators and use these KPI’s to make proactive adjustments to remain profitable.

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Ham Mindset and Culture
Cultural Health

Ham, Mindset & Culture

You’re probably wondering, ‘Dave, what does ham have to do with an auto body shop much less mindset and culture?’ Let me tell you a story.

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The Journey to Operational Excellence
Process Stability

The Journey to Operational Excellence

One of the commonalities between most collision repair shops is chaos. I believe many shop owners have become complacent with chaos, chalking it up as a “normal” part of the industry.

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Smart, Simple Scheduling
Process Stability

Smart, Simple Scheduling

For collision shops that want to improve cycle time and decrease unnecessary work-in-process (WIP), scheduling is a necessity. However, I also believe far too many shops over-complicate scheduling, spending hours trying to predict the future using unstable labor hours.

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Problems Are Opportunities!
Leadership

Problems Are Opportunities!

There are many commonalities between the homeless living on Skid Row, the mediocre, and the successful. Each may have received a low or high-degree of education.

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