If you’re a body shop owner, manager, or part of an administrative team looking to take your collision repair business to the next level, listen
Those who don’t understand the business side of collision repair will tell you that cycle time doesn’t matter. They typically believe the only thing that
Like other body shop owners and managers around the country, are you finding it difficult to hire employees for your collision repair business? Here is
With 2021 finally on the horizon, we all have an opportunity to return to, what I hope is, a “new normal.” For far too many business owners, the old normal was actually, kind of, well… mediocre.
Struggling businesspeople can often be heard reciting all the reasons they aren’t making enough money. When pressed, however, they rarely know how to make money.
During a time of economic uncertainty, it is more important than ever for small business owners to understand their financial key performance indicators and use
What does a large multi-store body shop operator have in common with a small, single store operator? One thing for sure: they both started with a single location.
In Part 1 of the Power of SOPs, I wrote about how business owners and managers can – and should – use standard operating procedures to build a systems-driven business that prevents the business from running them.
You’re probably wondering, ‘Dave, what does ham have to do with an auto body shop much less mindset and culture?’ Let me tell you a story.
One of the commonalities between most collision repair shops is chaos. I believe many shop owners have become complacent with chaos, chalking it up as
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