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Finding Staff
Cultural Health

Finding Staff

Like other body shop owners and managers around the country, are you finding it difficult to hire employees for your collision repair business? Here is

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Leadership

Don’t Give Up

March and April are a difficult time for many business owners; it is the time of year I call, “the dip.” As winter ends, many people yearn for the renewed spirit of Springtime, yet it still feels distant.

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Dominating the Competition
Leadership

Dominating the Competition

As much as 2020 was a pain in the butt for small businesses everywhere, it was also full of valuable lessons for those who paid attention.

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Why Shops Have Careless Employees
Leadership

Why Shops Have Careless Employees

According to a Gallup poll I recently discovered, the U.S. economy suffers from between $450 – $550 Billion dollars annually in lost productivity. The cause?

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How To Not Write Estimates
Leadership

How To Not Write Estimates

It’s time to get real – not that I am not always ‘real’ with my readers, but I need shop leaders to embrace the importance of this message! Collision customers don’t need an estimate; they need their vehicles repaired properly and without a lot of fuss.

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