Leadership

Home>Leadership

Financial Incompetence is No Excuse!

By |2020-10-30T01:54:47+00:00October 30th, 2020|Leadership, Success|

Struggling businesspeople can often be heard reciting all the reasons they aren’t making enough money. When pressed, however, they rarely know how to make money. In fact, they usually can’t even tell me what their revenue is so far this month or how much they need to make to be profitable! Look, I agree. [...]

Core Benefits of Personal Development

By |2020-10-07T14:16:15+00:00October 7th, 2020|Leadership, Process, Success|

Let's do an exercise first before we start with the topic, shall we? Here it goes: How do you feel about your present? Are you content with where you are in life and what you have? Are you disappointed that you could have done better? Whether you are happy with your present or wish [...]

Comments Off on Core Benefits of Personal Development

Why Most Employee Incentives Don’t Motivate

By |2020-09-29T22:52:25+00:00September 29th, 2020|Leadership|

A lot of shop owners have reached out to me recently inquiring about ways to create a better incentive program. When asked what they are hoping to accomplish by unveiling a new incentive or “bonus” system, they respond that they want to get their people more motivated. Many shops are wising up and moving [...]

Let’s Get Back on Track!

By |2020-08-24T15:51:22+00:00July 30th, 2020|Leadership, Success|

Well, 2020 is more than half over and I think it’s safe to say most collision repairers are not exactly on track for their annual goals. Heck, that is probably an understatement! Due to COVID-19, a lot of shop owners don’t even know where the track is! If that describes your situation, let me [...]

Discover Your Greatness Through Your Peers

By |2020-06-24T19:54:20+00:00June 24th, 2020|Leadership, Success|

What does a large multi-store body shop operator have in common with a small, single store operator? One thing for sure: they both started with a single location. What happens next is a topic that has fascinated me for as long as I can remember. There are a multitude of reasons for super-success including [...]

Why Shops Have Careless Employees

By |2020-05-20T23:18:47+00:00May 20th, 2020|Leadership|

According to a Gallup poll I recently discovered, the U.S. economy suffers from between $450 - $550 Billion dollars annually in lost productivity. The cause? 66% of the workforce are un-engaged at work. For you readers outside of the U.S., you are not off the hook by any means. Worldwide, the Gallup poll indicates [...]

How To Be A Great Production Manager

By |2020-03-12T19:14:16+00:00November 5th, 2019|Leadership, Process|

Whether you operate a small shop or a big shop, someone has to manage all those cars and people out in the shop – you might as well get great at it, right? Seriously, production is where you earn the money the people in the front office sold. Your job is to retain as [...]

A Global Approach To Making Money

By |2020-03-06T20:47:00+00:00October 6th, 2019|Leadership, Process|

The Problem Many industry experts teach shop leaders that the best way to ensure profitability is through the “job costing” method. Job costing is a process of observing each individual repair jobs' profit centers (labor, parts, materials, etc.) to ensure it fits a pre-determined framework of expectations (for example, 60% labor gross profit or [...]