Category: Leadership

Categories
Leadership

Don’t Give Up

March and April are a difficult time for many business owners; it is the time of year I call, “the dip.” As winter ends, many people yearn for the renewed spirit of Springtime, yet it still feels distant.

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Dominating the Competition
Leadership

Dominating the Competition

As much as 2020 was a pain in the butt for small businesses everywhere, it was also full of valuable lessons for those who paid attention.

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How To Not Write Estimates
Leadership

How To Not Write Estimates

It’s time to get real – not that I am not always ‘real’ with my readers, but I need shop leaders to embrace the importance of this message! Collision customers don’t need an estimate; they need their vehicles repaired properly and without a lot of fuss.

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How to Lead a Team Meeting
Leadership

How to Lead a Team Meeting?

If you’re a team lead or a manager, you’d agree when we say that most of your time is likely to be consumed in meetings. Studies reveal that leaders nowadays spend nearly half of their week in meetings.

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Getting Out of the Victim Zone
Leadership

Getting Out of the Victim Zone

“You would not believe how good it felt to throw that insurance adjuster out into the street!” In complete disbelief, I continued listening to this shop owner describe his recent proclaimed victory.

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