I have now traveled and met with shop owners around the globe and, while differences exist, we are more alike than we are different.
Do you hate meetings as much as most people do? I really don’t blame you! I used to hate them too. I don’t know anyone that likes to sit in a time-wasting meeting where one person talks on and on without a speck of constructive dialogue, going from one tangent to the next.
If you struggle getting people to do what you want them to do, it may be time to learn a few new accountability skills. Many collision shop leaders are frustrated that people seem to ignore them when asked to perform simple tasks such as picking up after themselves or living up to quality standards.