How Bill Marsh Automotive Group in Michigan Is Addressing the Technician Shortage & Managing its Work in Process (WIP) By Stacey Phillips Ronak, Radiant Writing
Do you ever feel like you’re ‘winging it’ every day at your business? As an owner or manager do you show up every day and
Would you like to learn how to earn $122K from every one of your customers? Then give me a couple of minutes of your time. The best news is that it won’t cost you a dime.
Not long after founding Elite Body Shop Solutions, I received a phone call from an old coworker and friend. We’ll call him Kelly. Kelly said,
Right now, you have a tremendous opportunity to grow your body shop business organically. At the same time, there is a chance that you are
As much as 2020 was a pain in the butt for small businesses everywhere, it was also full of valuable lessons for those who paid attention.
In Part 1 of the Power of SOPs, I wrote about how business owners and managers can – and should – use standard operating procedures to build a systems-driven business that prevents the business from running them.
You’re probably wondering, ‘Dave, what does ham have to do with an auto body shop much less mindset and culture?’ Let me tell you a story.
I often ask shop owners, “Do you feel as though you own your business, or does your business own you?” I’ll bet you can guess which answer I typically receive.
One of the commonalities between most collision repair shops is chaos. I believe many shop owners have become complacent with chaos, chalking it up as
