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How To Be A Great Production Manager

By |2020-03-12T19:14:16+00:00November 5th, 2019|Leadership, Process|

Whether you operate a small shop or a big shop, someone has to manage all those cars and people out in the shop – you might as well get great at it, right? Seriously, production is where you earn the money the people in the front office sold. Your job is to retain as [...]

Simple Rule on Pre-Ordering Parts

By |2019-06-12T00:43:38+00:00February 21st, 2017|Process|

There are numerous philosophies in our industry on the subject of pre-ordering parts. I have noticed that in some markets across the country, most everyone pre-orders everything and in other markets, not so much. So, just to clarify, a pre-order is when a collision repair shop orders the parts for a repair job after [...]