Tag: mindset

Categories
Leadership

Don’t Give Up

March and April are a difficult time for many business owners; it is the time of year I call, “the dip.” As winter ends, many people yearn for the renewed spirit of Springtime, yet it still feels distant.

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Dominating the Competition
Leadership

Dominating the Competition

As much as 2020 was a pain in the butt for small businesses everywhere, it was also full of valuable lessons for those who paid attention.

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What Body Shops REALLY Need
Business Skills

What Body Shops REALLY Need

With 2021 finally on the horizon, we all have an opportunity to return to, what I hope is, a “new normal.” For far too many business owners, the old normal was actually, kind of, well… mediocre.

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Ham Mindset and Culture
Cultural Health

Ham, Mindset & Culture

You’re probably wondering, ‘Dave, what does ham have to do with an auto body shop much less mindset and culture?’ Let me tell you a story.

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How To Not Write Estimates
Leadership

How To Not Write Estimates

It’s time to get real – not that I am not always ‘real’ with my readers, but I need shop leaders to embrace the importance of this message! Collision customers don’t need an estimate; they need their vehicles repaired properly and without a lot of fuss.

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Getting Out of the Victim Zone
Leadership

Getting Out of the Victim Zone

“You would not believe how good it felt to throw that insurance adjuster out into the street!” In complete disbelief, I continued listening to this shop owner describe his recent proclaimed victory.

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Problems Are Opportunities!
Leadership

Problems Are Opportunities!

There are many commonalities between the homeless living on Skid Row, the mediocre, and the successful. Each may have received a low or high-degree of education.

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The Art of Business
Business Skills

The Art of Business

I grew up in a family of artists. Not always the kind of people that come to mind when thinking of the dog-eat-dog business world. As a young man my own artistic expression found its way into the automotive repair business, as an automotive painter.

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What Does Success Mean to You
Personal Development

What Does Success Mean to You?

Merriam-Webster defines success as “the fact of getting or achieving wealth, respect, or fame.” I believe this definition is incomplete. At least the way I see it.

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