Tag: leadership

Finding Staff

Like other body shop owners and managers around the country, are you finding it difficult to hire employees for your collision repair business? Here is

Dave Luehr March 15, 2022

Business Skills

Negotiating With Insurance Adjusters

Many shop owners and managers tell me that they are tired of fighting with insurers and find every interaction draining. One of the reasons these

Dave Luehr December 15, 2021

Customer Sustainability

Transformational Customer Service

Would you like to learn how to earn $122K from every one of your customers? Then give me a couple of minutes of your time.

Dave Luehr July 27, 2021

Leadership

March and April are a difficult time for many business owners; it is the time of year I call, “the dip.” As winter ends, many people yearn for the renewed spirit of Springtime, yet it still feels distant.

Dave Luehr March 29, 2021

Leadership

Dominating the Competition

As much as 2020 was a pain in the butt for small businesses everywhere, it was also full of valuable lessons for those who paid attention.

Dave Luehr February 25, 2021

Business Skills

What Body Shops REALLY Need

With 2021 finally on the horizon, we all have an opportunity to return to, what I hope is, a “new normal.” For far too many business owners, the old normal was actually, kind of, well… mediocre.

Dave Luehr December 17, 2020

Personal Development

10 Proven Techniques to Reduce Stress

Stress. We all have it. We all wish we didn’t. But that isn’t the end of the story. It’s how we handle our stress that tells the true tale.

Dave Luehr November 23, 2020

Financial Health

Financial Incompetence is No Excuse!

Struggling businesspeople can often be heard reciting all the reasons they aren’t making enough money. When pressed, however, they rarely know how to make money.

Dave Luehr October 30, 2020

Leadership

Why Most Employee Incentives Don’t Motivate

A lot of shop owners have reached out to me recently inquiring about ways to create a better incentive program.

Dave Luehr September 29, 2020

Leadership

Why Shops Have Careless Employees

According to a Gallup poll I recently discovered, the U.S. economy suffers from between $450 – $550 Billion dollars annually in lost productivity. The cause?

Dave Luehr May 20, 2020