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Why Shops Have Careless Employees

By |2020-05-20T23:18:47+00:00May 20th, 2020|Leadership|

According to a Gallup poll I recently discovered, the U.S. economy suffers from between $450 - $550 Billion dollars annually in lost productivity. The cause? 66% of the workforce are un-engaged at work. For you readers outside of the U.S., you are not off the hook by any means. Worldwide, the Gallup poll indicates [...]

Working Hard On the Right Things

By |2019-06-21T00:06:22+00:00June 14th, 2016|Leadership, Process, Success|

I really can’t think of many industries whose people work as hard as our friends in the collision repair industry. When I spend time in shops discussing the “values” they find most important in life, hard work is nearly always on top of the list. After all, many of us were taught by our [...]