Problems Are Opportunities!

By |2019-04-15T14:18:17+00:00April 14th, 2019|Leadership, Success|

There are many commonalities between the homeless living on Skid Row, the mediocre, and the successful. Each may have received a low or high-degree of education. Each may have been born into a humble or affluent family. And the universal commonality: each has been knocked down many times in life. The homeless man has [...]

The Art of Business

By |2019-03-03T23:43:55+00:00September 27th, 2016|Leadership, Process, Success|

I grew up in a family of artists. Not always the kind of people that come to mind when thinking of the dog-eat-dog business world. As a young man my own artistic expression found its way into the automotive repair business, as an automotive painter. I loved painting cars, especially the custom stuff. It [...]

Working Hard On the Right Things

By |2019-03-04T00:02:36+00:00June 14th, 2016|Leadership, Process, Success|

I really can’t think of many industries whose people work as hard as our friends in the collision repair industry. When I spend time in shops discussing the “values” they find most important in life, hard work is nearly always on top of the list. After all, many of us were taught by our [...]

What Does Success Mean to You?

By |2019-03-03T23:52:10+00:00May 28th, 2016|Success|

Merriam-Webster defines success as "the fact of getting or achieving wealth, respect, or fame." I believe this definition is incomplete. At least the way I see it. I think most of us want these things, at some level or another, but I also believe words like happiness, fulfillment, contribution, would also make nice additions [...]

Why Winners Win – Deliberate Practice

By |2019-03-03T23:28:18+00:00March 4th, 2016|Leadership, Success|

There are two traits that I most commonly witness amongst the most successful collision business leaders I work with. First they tend to work with a coach or mentor and secondly they engage in what is called deliberate practice. I was first introduced to the concept of deliberate practice not on the shop floor [...]

Playing to Win

By |2019-02-25T05:09:39+00:00January 5th, 2016|Success|

For many in the collision repair industry, last year was a pretty good year. A majority of my clients experienced positive growth over the previous year and are expecting the same for the upcoming year. Despite advancing technologies, MSO consolidation, and other challenges, things are really pretty good for many of us right now. [...]

Competing with Consolidation? Deal with Fear First.

By |2019-02-25T05:04:19+00:00October 6th, 2015|Consolidation, Success|

There are many things that we can do to be more competitive in this new and challenging collision repair landscape. Before we can be successful creating cultures, lean processes, and competing with consolidators, we have to fix one thing first….us. I want to help you become aware of how our mindset…our beliefs and fears [...]

Why Past Success Could Be Holding You Back

By |2019-03-03T23:59:57+00:00October 6th, 2015|Success|

One of the most fascinating career experiences for me was also one of the most difficult. It was called a 360 Degree Evaluation. I thought maybe it was called a 360 Degree Evaluation because when the results were read aloud to me about my management performance, that’s how hot it felt in the room!  [...]