If you’re a body shop owner, manager, or part of an administrative team looking to take your collision repair business to the next level, listen
Do you ever feel like you’re ‘winging it’ every day at your business? As an owner or manager do you show up every day and
You may be surprised to hear that I learned some of my most valuable business skills from losing a tennis match. As a very competitive
I have been in the collision repair industry for over 35 years now and I have never seen shops so busy while making less money,
Many shop owners and managers tell me that they are tired of fighting with insurers and find every interaction draining. One of the reasons these
Poor repair planning is a leading cause of most operational chaos. When you miss damage and operations on your estimate, it can cost you and
A topic that I’m finding our Elite Body Shop Solutions community is interested in lately is where to find additional repair work. While some auto
Repair scheduling is notoriously difficult in the collision repair business. I think we make it even more difficult than it needs to be. For those of
March and April are a difficult time for many business owners; it is the time of year I call, “the dip.” As winter ends, many people yearn for the renewed spirit of Springtime, yet it still feels distant.
As much as 2020 was a pain in the butt for small businesses everywhere, it was also full of valuable lessons for those who paid attention.
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